> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.shoperb.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Billing


### How can I change my pricing plan?

1. Click under the admin panel on your name or online store name.
2. Click **"Billing"**

![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-19-at-1241_1f1bgyu.png)

3. Choose the best "**Pricing Plan"** for your store needs
4. Click **"Choose Plan"**

![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-19-at-1221_11jrlu3.png)

###### Current Price Plan

Shows overview of **Total storage space**, **Products**, **Staff Accounts**, **Languages **and **Transaction fee**. From the right side of the column you can see how much of that spaces is used and how many products you have uploaded. 

![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-19-at-1223_1tp1pmn.png)

###### Billing History

From this section you can see your billing history, download paid bills and change your payment information. 

![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-19-at-1233_1acr60w.png)

###### How to download bills?

1. Click on the right side of the column on the printing machine icon, you can find it under **"Print"**. Download your bill in pdf.

![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-19-at-1235_1y0c1ma.png)

###### How to change billing information?

1. Click on the right side of the column **"Change billing information"**


![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-19-at-1233_zjl2cb.png)


######  How to I cancel my price plan?

If you wish to cancel the service, please contact us at support@shoperb.com.