> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.shoperb.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# How to get the maximum out of your customer group feature?


###### Filter customer types for campaigns 

**Customer groups** is a valuable tool that enables customer segmentation. This can easily be used as a marketing tool for campaigns like discounts for certain customers through e-mail marketing or a event-related offer that you as a shopkeeper do not want to make public.

###### How can I apply a discount for a customer group in admin? 

1. Go to **"Customer Management"** and  **"Customer groups"**
2. Add customers into groups by choosing **"Customer groups"** from the drop-down menu. 

![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-25-at-1557_19ri0ry.png)

3. Click **"Add New"** and choose the name of the group:

![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-25-at-1558_1jdkdsd.png)

4. Click **"Edit"** and edit a group, then choose which customers will be added to the chosen group by typing in the names in the **"Select customer"** bar. 


![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-25-at-1559_1gu2hj4.png)

![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-25-at-1559_1uqp2kc.png)

###### How to apply discounts?

1. Go to **"Discounts" **and choose a discount ( in our case it is 10%):

![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-25-at-1604_w8wqk0.png)

2. Click **"Edit"**


![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-25-at-1604_17ecgdi.png)

3. Add all the fields and move to **"This discount applies to"** select **"Customer groups"**and move down to the next drop-down. 
4. Find your customer group by the name from the drop-down, press** "Add customer group"** and add the discount. 


![](https://storage.crisp.chat/users/helpdesk/website/d70911b005775800/screen-shot-2020-05-25-at-1604_i1jvx3.png)

Now you have an easily manageable list of your top customers for a quick view or search when needed.


###### A powerful tool for re-selling

Customer group feature is especially useful for companies that work with re-sellers and offer wholesale. This way when your re-seller logs in, they can view special prices offered to them only.

A very distinguished feature for any company that wishes to offer their re-sellers a convenient system, save time and get useful information from the re-sellers on which products sell well. This gives you insight on stock, enables your customers to reach you at any time, even when you are sleeping.


###### Auto accept versus manual accept of customers

There is a box under the General Settings page that indicates whether your customers are auto-accepted or you wish to accept them manually. Shoperb enables to accept new customers manually–this way you can have a full control over who can access your re-seller platform and see the prices. You can also separate the prices between those customers–bigger customers can have an extra discount and so on.